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Refund Policy

We do not accept returns of peptides due to possible product degradation. We will accept limited returns if a product arrives damaged. Please contact customer service at info@emeraldcoastpeptides.com for instructions. If shipment has been lost by the carrier (i.e. USPS, UPS,…) and it is not recovered, and the delivery confirmation report shows a non-delivery then we will reship at no cost to the customer. However, if the shipment is claimed to be lost by the carrier (i.e. USPS) and the delivery confirmation shows “delivered” then our guarantee has been fulfilled and WE WILL NOT RESHIP FREE OF CHARGE.

If a product is missing from your order then please contact us and once we verify the legitimacy of the claim then we will send the missing item to you. All orders are documented and are photographed prior to shipping to avoid any fraudulent claims.

We offer multiple convenient payment options:

If we accept your return, you will receive a refund minus the shipping charges and a 15% restocking fee. Please contact us at info@emeraldcoastpeptides.com for shipping labels and return information.

Chargebacks are taken very seriously and will be treated as fraud against our company. If you have changed your mind about a product, it is not grounds for filing a fraudulent usage claim.

Please contact us if you have any issues with a product to explore your options.

You can find more information about consumer laws in the Fair Credit Billing Act.

Emerald Coast Peptides provides materials strictly for scientific laboratory research. To continue, you must acknowledge the following:

Age Requirement: All customers must be at least 21 years of age.
Product Use: All products are sold for in-vitro research applications only. They are not for human or animal consumption, cosmetic use, or as dietary supplements.
No Medical Advice: We are not a pharmacy or medical provider. We do not provide medical advice, dosing instructions, or reconstitution guidance for human use.
Compliance: It is the researcher’s responsibility to handle all materials in accordance with their institution’s safety protocols and all applicable local, state, and federal laws.

By clicking “I Agree,” you confirm you have read and agree to our Terms & Conditions, Shipping and Returns Policy.

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